Some Resources
Talks and Speaking
SentiTalks - How to leverage ChatGPT in conversational AI chatbots
A LinkedIn live video talk that I ran for SentiOne's live series called SentiTalks.
Build an AI bot in 20 minutes - live webinar
A live webinar showcasing SentiOne's Automate conversational AI platform.
Voice Tech Summit Middleeast September 2021
Industry Presentation: How to Build Powerful Voice Bots in 2021? Hint: Use AI!
Interview at SentiOne
Do chatbots sleep? - Q&A with SentiOne Bot Design Team
Voiceovers at SentiOne
Automate platform: Key features to build bots people want to talk to - SentiOne Automate
Listen platform: Social Listening - SentiOne User Guide
News and Articles
Bot Building blog series & eBook
This was an ongoing series of blog posts, articles and guides covering all aspects of bot building and design. It has now been recently put together and published as an ebook.
See entire series here.
My portfolio featured on Botmock and Chatbots Life
How to build a great chatbot design portfolio
What are Chatbot/AI Trainers?
Not all of our intelligence is artificial: meet the Caravelo trainers
Using Botsociety.io for Chatbot Mockups
User Stories
Chatbot Stories
Chatbot products I've worked on in the news.
Meet MARVIE – Scoot’s new virtual intern and transactional chatbot
Donna answers 80% of Swoop enquiries
Guide to Chatbots
5 reasons why chatbots can now be valuable to airlines
How AXA uses an automated agent to engage millions of customers
