Ask me anything you want to know about Brexit
Meet FAQ Brexit Chatbot. Looking for a comment, fact or a specific document? Ask here, Brexit Chatbot is scanning official documents and government sources for accurate answers.
Try the Brexit Bot here.
Project Description
The Brexit Bot pilot project was SentiOne's first fully developed bot utilising Generative AI for the content responses.
To create the bot, SentiOne analysed over 650 most popular Brexit-related questions from Google. The Brexit FAQ Bot is capable of providing users with information on 40 topics, including travel, pensions, healthcare access, impact on immigration, residency requirements for EU citizens living in the UK and Britons living in the EU. SentiOne plans to develop the tool in the future.
The bot is also taught to answer questions regarding the history of Britain’s relationship with the EU, the Brexit referendum and its aftermath, negotiations leading to the UK’s formal and factual departure from the European Union, and biographies of people - politicians, campaigners, and people of influence - who were involved in the seven-year-long process. For the Bot, as for the experts, the most difficult questions are related to the consequences of Brexit and the ongoing debate about the future of the UK’s relations with the bloc.
Finally, users can engage with the bot on a lighter note and request it to provide Brexit-related jokes and puns which went viral on Twitter in recent years.
The technology behind Brexit FAQ Bot
Brexit FAQ Bot is based on SentiOne’s advanced NLU (Natural Language Understanding) engine. Every day, SentiOne’s AI algorithms collect and analyse 150 million posts, comments and opinions from public domains (social media, forums, news sites, blogs), which allow them to understand human intentions with 94% accuracy. The Brexit Bot was designed to focus the tool on facts, and to independently interpret information and embed it in context. It is familiar with colloquial speech and slang, and understands synonymous expressions. It does not hallucinate or invent answers - all its statements are based on content that has been moderated and kept up to date of August 3rd.
Brexit FAQ Bot employs SentiOne’s proprietary NLU models, tailored and trained on billions of conversations for the past 12 years. The creators of Brexit FAQ Bot provided the engine with a knowledge base - a database of official documents and verified sources, including data and analysis from the European Commission, the UK Government, the Office for Budget Responsibility (OBR), the House of Commons Library, the Office for National Statistics (ONS), and others. Brexit FAQ Bot also refers to verified commercial and think-tank sources, including YouGov polls and analysis from the UK In a Changing Europe.
Employing generative AI technology to solve specific query
Brexit FAQ Bot is the first tool in which SentiOne combined conversational AI with GPT technology. This hybrid approach allowed the Bot to generate answers from a large database in a live webchat.
Brexit FAQ Bot is likely the first publicly available chatbot using GPT technology to solve a specific-use case. SentiOne did not write the answers for the bot - the tool generates them independently. When a user asks "can I retire in Spain"?, the bot searches its databases for a relevant document, identifies the paragraph covering retirement, and only then writes an answer - in a natural, informal way - just the way a friend would answer the question.
